🚀 Beta Launch! Free access for Discord members - Full launch September 5th, 2025 at 09:06 - Get Beta Access

Support & Contact

Get help with Nexi Bot and connect with our community

Contact Methods

Discord Community Recommended

Join our Discord server for real-time support, community discussions, and updates. This is the fastest way to get help and connect with other users.

Join Discord Server

Email Support

Send detailed inquiries, bug reports, or business requests directly to our support team.

Send Email

Getting Help

1

Check Documentation

Start with our troubleshooting guide and error codes reference.

2

Search Discord

Check our Discord server's support channels - your question might already be answered!

3

Ask for Help

Create a support ticket in Discord or email us with detailed information about your issue.

Response Times

Discord Support

Usually within 2-4 hours

Best for quick questions and community help

Email Support

Within 24-48 hours

Best for detailed issues and business inquiries

Premium Support

Priority response

Faster response times for premium subscribers

Frequently Asked Questions

How do I add Nexi Bot to my server?

Nexi Bot is currently in development and testing. Join our Discord server to get updates on the public release and early access opportunities.

Is Nexi Bot free to use?

Yes! Nexi Bot offers a comprehensive free tier with essential features. Premium plans are available with advanced features and exclusive capabilities.

When will Nexi Bot be available?

Nexi Bot is currently in beta! Discord members can access it for free at nexibot.uk/features. Full launch is September 5th, 2025 at 09:06.

How do I report bugs or request features?

Join our Discord server and use the suggestion channels, or email us at info@nexibot.uk with your feedback.

What makes Nexi Bot different?

Nexi Bot focuses on advanced automation, AI-powered features, and comprehensive server management tools designed for modern Discord communities.

Before Contacting Support

Have you checked the troubleshooting guide?
Do you have the exact error message or error code?
Can you provide steps to reproduce the issue?
Do you have the necessary permissions in your Discord server?
Is Nexi Bot online and responding to basic commands?